Frequently Asked Questions
What is Hatis?
A: HATIS® is a Hearing Aid Telephone Interconnect System. HATIS is not a hearing aid. It is a device designed for hearing-impaired individuals to use directly with a doctor-prescribed hearing aid equipped with a telecoil (T-coil). HATIS products plug directly into the audio jack in virtually all communication and audio devices, such as cellular, cordless, and landline telephones, CD and MP3 players, computers, PDAs, stereos, televisions, and much more.
How does HATIS work?
A: The HATIS product plugs directly into the audio jack of a communication or audio device. The electronic signal from the communication or audio device then travels to a small earpiece that rests atop the user's ear. Inside the earpiece is an induction coil that activates the hearing aid via an electronic signal. The hearing aid acts as the receiver. Because the hearing aid is amplifying electromagnetic signals that have never passed through the air as sound waves, it produces distortion-free sound with a volume and clarity that enables individuals to hear intelligible sounds like never before.
Why is HATIS called an Assistive Communications Technology (ACT) rather than an Assistive Listening Device (ALD)?
A: Assistive Listening Devices (ALDs) imply a one-way flow of communication, with the ALD user only listening. Assistive Communications Technology (ACT) provides an interactive solution, which allows users to communicate with others on all levels. This ability to communicate fully with others is what HATIS provides to users and why it is classified as an ACT.
Why is HATIS better than Assistive Listening Devices (ALDs)?
A: HATIS products are developed with the most advanced technology available. From the use of gold connector leads for increased conductivity and clearer sound to the premium induction coils, which send a strong electronic signal to the hearing aid, to the highest quality of manufacturing standards in the industry, HATIS products out-perform all other assistive communication technologies available. And through the unique HATIS design, which avoids sending sound waves through the air and thereby distorting them, all sounds heard with a HATIS product are clear and distortion-free.
Why should I buy HATIS instead of a neck loop?
A: HATIS offers several advantages over neck loops:
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•Unlike neck loops, the discreet HATIS delivers distortion-free sound with any body movement. With many neck loops, reception alters as a person moves. Neckloops are also gangly, require multiple batteries and are excessively noticeable.
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•HATIS is a feather-light (1/4 oz.) device that fits over the user's ear next to the hearing aid.
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•HATIS does not require batteries or a battery charger as many neck loops do, so users never have to worry about HATIS failing them at moments when HATIS is needed the most.
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•HATIS products are safer than low-tech neck loops. There is a risk of strangulation when wearing a neck loop as neck loops often get caught on objects near the user. With HATIS, none of these risks are involved.
Where can I buy HATIS products?
A: You can buy direct from us by calling 1-877-947-6362
Warranty and Refund policy
All products carry a 6 month warranty against defect.
This is a class 1 medical device cannot resale
No trial period or refund
